Frequently Asked Questions
What days and times are you open?
- September 30th
- October, 1st
- October 6th, 7th, 8th
- October 13th, 14th, 15th
- October 20th ,21st ,22nd
- October 27th, 28th, 29th, 30th, 31st
- Event Hours: 8pm-12am
- Ticket sales: 24 hours/7 days a week online
- Office Hours: 11am-6pm daily
What is a live action haunted house?
The term ‘Live Action’ means that you are participating in the action by helping your group survive through the Extinction. You react, they react and every time is unique and different because each player helps decide the course of their own. The participants get to shoot airsoft BB’s and interact with the actors to create a truly unique experience that can be enjoyed again and again!
How does VIP work?
As you arrive and fill out waivers, you and anyone else with VIP tickets will be directed to a special line where our staff will allow through two VIP groups for every one group that only purchased regular tickets. Sometimes there may be a line for VIP however we assure you that you and your group will get in faster.
How much is extra ammo?
Each ticket comes standard with one magazine that contains approximately 130 rounds. Extra magazines cost $5 and can be purchased at the door. Extra magazines will be reloaded by the guide as you work your way through the Extinction.
Are there refunds?
Sorry, but no refunds will be given under any circumstances.
Will I get shot?
You will be doing all of the shooting. There are 4d effects throughout the Extinction but our actors will not be shooting projectiles at you. Please beware there is a slight chance of catching an accidental friendly fire BB or ricochet throughout the experience.
Can I make a reservation?
- Yes you may make VIP reservations. VIP reservations get your group to the front of the line and no wait time!
- VIP tickets are $35 per person. Coupons may not be used for VIP tickets.
Can I bring my own airsoft equipment?
No, we provide rentals.
Is there food and beverage available?
- Our facility offers a snack bar that contains sodas, chips, energy drinks, candy and more for purchase.
- Hot chocolate will be for sale during your wait in the queue to keep warm.
Is smoking allowed?
Smoking is only allowed outside the building. Once inside, there is no smoking or vaping through the haunt or in the queue.
Is the haunt indoors or outdoors?
The Extinction is completely indoors! No more standing outside in the cold!
Do I have to fill out a waiver?
Waivers are required for each player to go through the haunt because of the use of airsoft rifles. For participants under 18 participate an adult must be present to fill out waiver.
Can I take a video of the experience?
We ask that there be not video or photos taken inside the haunt. Go pros, SLR cameras, etc. may not be permitted to go through the haunt.
Do you accept credit cards?
Yes, we will accept all major credit cards or cash. This includes Visa, MasterCard, American Express, and more.
Is the waiting area inside?
The queue for Extinction is completely indoors which takes you and your group out of the rain and cold while waiting for your chance to survive through the Extinction.
Does it cost money to park?
There is not a parking fee. We ask that you be courteous and don’t block others in. If parking lots are full, there is street parking nearby.
How can I purchase tickets?
Tickets can be purchased online through our website or can be purchased at the door for $25.
Are there discounts?
The Extinction has several discount offers that are around town.
Is it going to be scary?
Would the end of the world be scary? Come find out! (Yes)
How much does it cost?
Tickets for Extinction are going to be $25 to go through once. There are VIP tickets available to go through the line more quickly.
How long is the haunt?
The Extinction is expected to take close to 15 minutes to go through and complete depending on how fast your band of survivors moves through.
Will I be touched?
You will not be touched going through the Extinction. Our actors are aware of this and we ask that you respect them by not touching back. Accidents do occur and if contact does happen, it is unintentional and not part of the haunt.
Will I get shot?
No you will not be shot with anything. You and your group will be the ones doing all of the shooting!
How many people are allowed to go through at once?
There will be 4-5 survivors that will be able to go through at a time.